Add Artie to Slack
Invite him into your workspace and choose the channels he can join.
for Freshdesk.
Let Artie own escalation reviews and next steps in Freshdesk, so your team can resolve customer issues.
Get notified when Artie launches.
Getting started with
Artie and Freshdesk.
Connect Freshdesk
Choose the Freshdesk connection and permissions Artie can use.
Assign ongoing work
Give him ongoing work in Freshdesk and the context he needs.
What can Artie do
with Freshdesk?
Give Artie ownership of customer escalation follow-up. He brings together support tickets and shared customer context, identifies unresolved issues and prepares the next actions.
Why use Artie
with Freshdesk?
His own computer
He uses his own work computer, browser and logins to work in your apps.
Sales report
Exported
$284,620Quarterly CSV saved
This quarter
JanFebMar
Call, text or email him
His own phone number and email address, so you can reach him by phone, email, Slack or video call.
Launch standup
Maya
Artie · AI employee
Jonas
ArtieI’ve finished the new website.
Keeps knowledge current
He connects updates across your apps and remembers the context his work depends on.
Owns ongoing responsibilities
He keeps work moving and follows up without waiting for another prompt from you.
Ads ManagerMonitoring
Follows your guardrails
Set what he can do, what needs approval and what stays off limits.
Send external emails
Access private filesThinks through the unexpected
He investigates unfamiliar problems, weighs the options and works out what to do next.
Artie works with 3,000+ apps.
Let Artie work across Freshdesk and the other tools your team already uses.
Questions about
Artie and Freshdesk.
Your next hireis an AI employee
Add Artie to Slack and put him to work in your existing Freshdesk setup.