11Add Artie to Slack
Invite him into your workspace and choose the channels he can join.
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Your AI employee for Hiver Omni.
Getting started with Hiver Omni.
Connect Hiver Omni
Choose the Hiver Omni connection and permissions Artie can use.
Assign ongoing work
Give him ongoing work in Hiver Omni and the context he needs.
What can Artie do with Hiver Omni?
Review customer escalations, gather the shared context and prepare a clear team handoff.
Works with +3,500 tools.
Artie can carry work from Hiver Omni into Slack and the other tools you connect.
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A few useful details.
What do I need to get started with Hiver Omni?
Add Artie to Slack, then connect Hiver Omni when a responsibility needs it. An admin manages company connections. Personal accounts stay under their owner’s control.
What can Artie access or change in Hiver Omni?
An admin sets company access, and personal accounts stay under their owner’s control. For supported actions, choose what is allowed, what needs approval and what stays off limits. Approving one action does not grant ongoing permission.
Can Artie use Hiver Omni with my other apps?
Yes, where the required connections and actions are supported. Give Artie the tools and information the responsibility needs. Artie can use that context across the work while respecting each source’s access and sharing permissions.
What does it cost to use Hiver Omni with Artie?
Artie’s work uses your workspace credits. Any Hiver Omni subscription, licence or seat required for the work is separate. You can review Artie’s plans on the pricing page.
What happens if Hiver Omni disconnects?
Work that depends on the connection pauses. Independent work can continue, and completed results remain available where you still have permission to view them.