Read activity, results and receipts
Follow what happened back to the task, conversation or provider result.
Activity is a view of recorded work and communications. It helps you understand what happened without making the timeline a second place to assign or approve every job.
Some communication-history views are still being qualified. If a Calls history view is unavailable, use the call's original chat card and saved results instead.
On this page
Open the relevant timeline
Use an Artisan's Activity tab for that employee, or the workspace Activity option where available. Filter using the current controls and open an entry to reach the associated task, conversation or communication.
Inspect the actual evidence
Read the named result and stage. A task acknowledgement, a connection completed and an email sent are different events. Use the linked output or provider receipt to verify the stage that matters.
Keep audience limits in mind
Entries are shown according to your current access. Being a workspace admin does not make another person's private conversation public. A communication can have its own authorized view even when it is not attached to a visible task.
Recover from the original operation
For an uncertain or failed action, follow its task or recovery control. Do not treat a missing timeline entry as proof that nothing ran. If a result conflicts with the provider, keep the time and link for support.
Need help with your workspace?
Contact support