Contact Artie support
Send the details needed to investigate your problem.
Use Contact support on the website to reach the team. Include enough context to identify the affected workspace and work without exposing credentials or unrelated private data.
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Describe the expected outcome
Explain what you were trying to do and what happened instead. Name the feature, sign-in method or channel. Include when it happened and the relevant time zone.
Include a useful reference
Share the task, conversation, file, publication or purchase reference where available. For Slack, include the message link. Include the error text and a focused screenshot if it helps.
Explain what you already tried
List the recovery steps and whether each completed. For an external action, say whether the provider shows a sent message or changed record. Unknown outcomes should be investigated before replaying the action.
Keep credentials private
Do not send passwords, payment-card numbers, provider tokens or authenticator codes. Redact unrelated personal content. Keep your draft, original file and relevant receipts while the issue is being investigated.
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